Refund Policy

At Hobbiesville, we want you to be happy with your purchase. If you receive an item that is damaged, defective, incorrect, or significantly different from its description, please contact us so we can assist you.

Refund Eligibility

Refund requests should be submitted within 30 days of delivery. Items must generally be unused and returned in their original condition and packaging.

For trading cards, TCG products, and collectibles, sealed products must remain unopened unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and provide an appropriate resolution, which may include a replacement or refund.

Refund Process

Once an eligible return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.

Please allow 2–7 business days for the refund to appear in your account, depending on your payment provider.

Non-Refundable Items

Opened, used, altered, or customer-damaged products may not be eligible for a refund. Sealed TCG and trading card products that have been opened may also be non-refundable unless they arrived damaged or defective.

Return Shipping

If a return is required because we sent an incorrect, damaged, or defective item, Hobbiesville will cover the applicable return shipping costs.

For returns due to personal preference or change of mind, the customer may be responsible for return shipping costs.

Contact Us

If you have questions about our refund policy or need assistance with an order, please contact our customer support team. We’re happy to help.
 
Email : support@hobbiesville.shop

Address : 3253 51st ave dr w, Bradenton  FL  34207